Grant M. Jeffrey

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Volunteer Program Administrator

NeighborImpact, May 2024 to present

I run the program that connects 1,400+ Central Oregon volunteers with the work that needs them.

Grant on a trail holding Drey, with another of his dogs nearby
1,421active volunteers
18,965volunteer hours in 2025
$691Kannual service value
96%post-shift satisfaction
Guests holding handmade ceramic bowls at a long table of bowls
Empty Bowls: guests pick a handmade bowl to take home.
A room full of tables covered in handmade ceramic bowls
Hundreds of donated bowls, all set out by volunteers.
A packed atrium of round tables seen from above, with live music on a small stage
A full house, from the balcony.

Growing the program

  • Led digital and print recruitment campaigns that grew registered volunteers by 38%.
  • Welcomed 184 first-time volunteers in 2025 and filled 1,300+ shifts.
  • Volunteers contributed 18,965 hours in 2025, up for the second straight year and worth about $691,000 in service value.
  • Coordinate volunteers from 25+ partner organizations.

Keeping volunteers coming back

  • Write a weekly volunteer newsletter that drives 13.5% of new volunteer referrals.
  • Designed the Volunteer Passport, a stamp booklet that rewards cross-program participation, recruiting friends, hour milestones and skill building.
  • Track post-shift satisfaction, which holds at 96%, above the 90% goal.
  • Manage a program budget of about $15,000 a year.

Events

  • Coordinated 66 volunteers and 230+ hours for Empty Bowls 2025, which raised $77,440 in sponsorships and ticket sales.
  • Staffed Foodie Crawl 2025 with 40 volunteers contributing 120 hours.
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